Shipping policy

Last updated: July 18, 2026

Processing Time

Please allow 3–4 business days (Monday–Friday, excluding holidays) for your order to be processed and dispatched. Orders placed on weekends or holidays begin processing the next business day. You'll receive an order confirmation email at checkout and a shipping confirmation with tracking as soon as your order is on its way.

Delivery Times

Estimated transit times after dispatch:

Canada & United States: 5–9 business days
All other destinations: 7–14 business days

That means total estimated delivery from the day you order is roughly 8–13 business days in North America and 10–18 business days internationally. These are estimates rather than guarantees — carrier delays, weather, and peak seasons can occasionally add time.

Tracking

Every order ships with tracking, and your tracking number is emailed to you at dispatch. If your tracking hasn't updated within 5 business days of shipping, contact us at support@sundaystandard.store and we'll investigate with the carrier.

Customs, Duties & Taxes (International Orders)

Orders shipped outside Canada and the United States may be subject to import duties, taxes, or customs fees charged by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping rates. Customs clearance can occasionally add to delivery time.

Order Changes, Address Updates & Cancellations

Need to change your shipping address, edit, or cancel your order? Email support@sundaystandard.store as soon as possible — we can make changes any time before your order is dispatched. Once an order has shipped, we're no longer able to modify it, but you're always covered by our 30-day return policy.

If a package is returned to us due to an incomplete or incorrect address entered at checkout, we'll contact you to arrange reshipment (reshipping fees may apply) or a refund of the item price.

Lost, Delayed, or Damaged in Transit

If your order is significantly delayed or arrives damaged, contact us at support@sundaystandard.store within 7 days and we'll make it right. If tracking shows your order as delivered but you can't locate it, check with household members and neighbours, then reach out — we'll open an investigation with the carrier and work with you to resolve it. Packages confirmed lost or damaged in transit will be replaced or refunded in full, your choice.